Learning Disability, Autism and Behaviours that Challenge

Promoting person centred care,choice, control,independence,dignity,human rights, inclusion & Empowerment.

Aviana Health Care is committed to supporting its staff members, family members, commissioners and other stake holders in improving the independent living choices of people with a learning disability and/or autism who display behaviour that challenges, including behaviour which is attributable to a mental health condition.

Aviana Health Care supports people with complex disabilities to live successfully and happily in their local community. Our experience includes pioneering Positive Behaviour Support and Active Support as a way of enabling people with even the most complex needs to be involved in all aspects of their lives.

At Aviana, we focus on ensuring the best outcomes for people we support by working in partnership with individuals and families/carers and through adopting person-centred approaches. This is vital to delivering independence and control for people we support and ensuring that the person’s wishes and aspirations for their own life are at the centre of their care and support arrangements. We adhere to the Right support, Right Care, Right Culture guidance and comply with national policy and best practice approaches. Our model of care and setting maximises people’s choice, control and independence. The care and support we deliver is person-centred and promotes people’s dignity, privacy and human rights. Aviana’s values, attitudes and behaviours of leaders and care staff ensure people using our services lead confident, inclusive and empowered lives.

Within our practices, we also apply the Cheshire East My Life, My Choice – A strategy for people with learning disabilities which ensures that all the individuals we support can live a healthy, happy and independent life with choice and control over the care that they receive.

Our approaches are based on a set of values which include supporting human rights, choice, participation, promoting respect, dignity, inclusion and a life without unnecessary restriction. At Aviana, we treat people equally and work in partnership with the person needing care and support and their family to make things better for everyone.

We promote a culture of :

• Openness and trustworthiness
• A commitment to high quality services
• Dignity and respect
• Collaboration and working in partnership with others
• Communication
• Person centred care
• Compassion and empathy towards all Service Users
• Providing support for individuals or groups facing greater social or economic barriers
• Third sector engagement
• Community engagement
• Market development

We complete equality impact assessments when changes are made to a service and our robust risk management process and prevention of harm and safeguarding policies will ensure people’s needs will continue to be met in a safe and a managed way. We ensure that we utilise assistive technology where possible and lead the way with innovative applications and devices which help promote independence and keep individuals safe. Assistive technology ranges from low to high tech and there are a number of benefits to their usage:

• Promotes independence and allows people to make choices about their life
• Allows people to feel safer in their home as well as out and about
• Effective communication, reduced isolation
• Helps people become a valued member of their local community
• Enables people with learning disabilities to experience more privacy
• Supports individuals to achieve better standards of personal care

Our staff recruitment process is value based and we ensure that we recruit staff who are committed to person centre care. Aviana commissions effective training and as part of induction and ongoing staff training, we use the (PBS): A Competence Framework 2015 as the basis for curriculum development and apply the PBS standards for training.  Our registered manager works closely with our practice development team to put in place Positive Behaviour Support (PBS): and good Active Support plans and approaches in order for the support team to work with service users safely and efficiently. These include looking for and changing environmental and communication triggers and also engaging service users in meaningful activities and relationships.

The approaches put in place within Aviana ensure those that use our service users have consistent support which provides a structure to their lives. They also include spotting risky situations which might trigger anxieties with proactive approaches to minimise these but also reactive ones for when something happens.

We’ll listen to the individual’s unique needs and develop a plan that will support them both physically and emotionally. If you’re looking for a care and support service that offers support for young adults with mental illnesses or another condition, Aviana Health Care will provide the specialist support for you or a loved one. Our staff will be able to assist with day-to-day tasks, such as: