Needs and Risk Assessments
Before we provide services, we ensure that a potential service user’s needs, preferences and risks are thoroughly assessed. We aim to ensure that the care and support that Aviana Health Care provides, meets the assessed needs of each service user.
We ensure that needs and risks are re-assessed as frequently as necessary, and that the care and support provided have the flexibility to respond to changing needs or requirements. From the outset of the referral process, we seek to consult all relevant parties in the needs and risk assessment process.
We are committed to providing top quality services by continuous improvement in the level of the care and support we offer. This is achieved by employing and maintaining a quality workforce as well as the appointment of a dedicated compliance & quality assurance and staff training and development manager. To ensure that we are fit for our purpose, the work of the staff team is consistently monitored and supervised. We examine our operations constantly to ensure that we are successfully achieving our stated aims and objectives.
We provide care and support in the following areas: Cheshire and North Staffordshire
- Home Care between 07.00 and 22.00
- A sleeping/waking night service between 22.00 and 07.00
- 24hr Support Services or 24hr Live-in Care
We work to make sure that you’re comfortable in your own home whilst receiving the care you need. Care at home revolves around you or a loved one’s happiness, safety and independence. Our visiting care services are flexible and provide you with the freedom and rights to make your own choices.
© Copyright 2020 Aviana Healthcare Grosvenor House, 3 Chapel Street,Congleton,Cheshire,CW12 4AB